Our Consultants
Susan M Falzone, MSEd - Owner-Proprietor
Susan Falzone has been an administrative manager for more than 15 years and during that time her functions included the management of the affairs of the organizations for which she worked. Throughout, her personal mission was to improve the effectiveness and efficiency of the organization through systemized process analysis and change.
In the past six (6) years Susan retired from full-time work and has worked part-time as an Administrative Support contractor, a part-time Instructor, a Virtual Assistant, and has contracted with multiple companies to provide administrative services.
Susan has multiple degrees and certifications to support her skill set which you will see listed to the right. More information regarding her educational background can be found here on her Curriculum Vitae. With an extensive background in healthcare, education, and administration, Susan brings robust knowledge and understanding of many disciplines. Her lived experience is bound to benefit your organization
An avid recycler and keeper of the earth, Susan has a strong faith and she loves to work. She has a bias for action so your tasks will get done. In fact, her favorite quote is:
"Even if you're on the right track, you'll get run over if you just stand there!"
Will Rogers
Real Estate Experience & Certifications/Licenses:
- CO Realtor from 2007-2009
- Mortgage Broker 2008-2009
- Property Manager 2019-Present
- Virtual Assistant for RE Investor 2022-2024
SKILL SET:
Organization and Prioritization
Process Analysis
Operating procedure design and SOP Manual creation
Website creation, updating and management
Tracking and managing project deliverables
Content creation, proofreading, and editing
Email management
Document management
Project management . . . and more!
For a complete list of apps with which we are proficient, please see our FAQ page!
DEGREES:
- Associate of Science - Chemistry
- Bachelor of Science - Human Biology
- Master of Science - Education Administration & Professional Development
- Doctor of Chiropractic Health Care
CERTIFICATIONS:
Administrative Certificates:
- Certified Administrative Personnel
- Certified Secretary
- Certified State of Colorado Education Administrator
- Certified Six Sigma Greenbelt
- Certified Insurance Claims Evaluator
Employee Management Certificates:
- Certified Group Meeting Facilitator
- Certified Manager of Workplace Behaviors
- Certified Professional Employee Retention Specialist
- Certified Library Resources Service Provider
- Certified Communications Master
- Certified Train-the-Trainer
Instructional Design Certificates:
- Certified Instructional Designer
- Certified Modern Classroom Trainer
- Certified E-Learning Instructional Designer
- Certified Criterion-Referenced Instructional Designer, and
- Certified Instructional Module Developer – Mager Consortium
Anna Nedock, Reverse Mortgage Loan Originator, HUD/FHA Senior Retirement Specialist
With over 20 years of experience in the Reverse Mortgage industry, Anna Nedock finally determined to open AMERA Reverse Mortgage, Inc., her own business. Their loan processor has over seven years in the Title Industry and over six years of processing Reverse Mortgages. She is highly detailed and submits complete files to the Underwriters, which makes our loan process go more seamlessly.
Anna has licenses in Colorado, California and Florida, and is scheduled to expand those to Virginia, Texas, and Maryland. Her career credentials include working with Wells Fargo, AAG, Hightech Lending, Inc., Approval Reverse Mortgage, and others.
With a BA in Education, Anna is also a certified reverse mortgage educator, so if you have heard about reverse mortgages but don’t really understand what they are, then please contact us. She has been educating individuals on how Reverse Mortgages work, providing updated rule changes, qualifications, and providing genuine assistance to borrowers for over twelve (12) years.
SKILL SET:
- Reverse Mortgages
- Leases
- Mortgage Lending
- Loss Mitigation
- Real Estate Transactions
- Contract Negotiation
- Real Estate Investment
- Tenant Relations
- Property Management
"Anna is detail oriented person. She is a team player who works well with others . . . and is approachable and well liked by colleagues, partners and borrowers. Anna understands (reverse mortgages) inside and out from the legal side as well as from the borrower side. Anna always has the customer's best interest in mind!"
Sophia G.
Andrew Malkoski, Broker Associate | Owner, The Denver 100
If you're searching for a real estate expert with a deep understanding of Colorado and the Denver Metro Area, Andrew Malkoski at The Denver 100 is the ideal choice. Andrew offers a tailored service to help you buy and sell the homes of your dreams.
www.linkedin.com/in/andrewsellsdenver
amalkoski@den100.com
+1 303-902-8209
Excellence in Real Estate Services
At The Denver 100, we believe that your selling or buying experience should be seamless, informed, and rewarding. Our team of brokers averages 14 years of experience in the Denver real estate market and consistently completes double the number of transactions per year compared to the average Denver metropolitan agent. This expertise ensures that you receive exceptional service tailored to your unique needs.
"I have never known a Realtor who is more thorough or who does more for each individual client than Andrew does. He is remarkable! And so helpful. Thanks for everything Andrew!"
Susan M.
SKILL SET:
Credentials & Education:
- CO Realtor
- CO GRI (Graduate of the REALTOR® Institute: for advanced training)
- University of Colorado Boulder - Leeds School of Business
🧠 Core Real Estate Knowledge
Market Knowledge: Understanding local real estate markets, trends, pricing, neighborhoods, and zoning laws.
Contract Knowledge: Familiarity with real estate contracts, disclosures, and legal documents.
Negotiation Skills: Ability to advocate for clients and achieve favorable terms.
Property Valuation: Accurately assessing a property's value based on comps and market conditions.
💬 Communication Skills
Active Listening: Understanding clients’ needs and preferences.
Clear Communication: Explaining complex processes, contracts, and options in simple terms.
Networking: Building and maintaining relationships with clients, other agents, inspectors, lenders, etc.
Marketing & Presentation: Promoting properties effectively through listings, open houses, and online platforms.
🤝 Personal Attributes
Trustworthiness: Handling sensitive financial and personal information with integrity.
Adaptability: Responding quickly to changing market conditions or client needs.
Attention to Detail: Catching errors in contracts or noticing features in a property that might affect value.
Emotional Intelligence: Managing stress (yours and clients’) and understanding emotional drivers behind buying/selling decisions.
Brandy Garza, CPA - Founder and CEO of COR Bookkeeping & Consulting
Brandy Garza has been in accounting for over ten (10) years and has successfully led various organizations to financial stability. Her skill set includes:
- Financial expertise
- Analytical skills
- Attention to detail
- Mathematical proficiency
- Problem-solving abilities
- Interpersonal and Communication skills
- IT proficiency
- Time management
- Attention to regulations and compliance
Brandy will help streamline your accounting functions and help you determine your most advantageous tax planning strategy.
SKILL SET:
- MOS, QuickBooks, Salesforce
- Customer Service
- Research
- ProjectManagement
- Claims Management
- Financial Analysis and Modeling
- Managerial Accounting
- Budget Planning and Analysis
- Business and Non-Profit Consulting
- Alternative Dispute Resolution
Karen Delveaux, PC - Attorney at Law
Karen Delveaux is an Attorney at Law and practices multi-disciplines to serve our client's needs. She has been in practice since 1986 and she provides representation in areas of law which affect and impact you and your family in matters ranging from divorce to real estate transactions, small business incorporations, probate and estate matters.
Karen states: "I offer fair and flexible payment options and pride myself on my professionalism and my ability to work effectively and respectfully with opposing counsel and adverse parties. In matters which may already be emotionally devastating, the last thing my client needs is a lawyer generating contention and excessive and unnecessary fees. However, if the fight is imminent and unavoidable, you will find a fierce and formidable attorney in your corner."
SKILL SET:
- Commercial and Civil Litigation
- Courts
- Mediation
- Appeals
- Personal Injury
- Alternative Dispute Resolution
- Legal Assistance
- Legal Research
- Legal Writing
- Real Estate Transactions
"Life is a journey that must be traveled no matter how bad the roads and accommodations."
~ Oliver Goldsmith 1730 - 1774